Frequently asked questions

Here you can find answers to key questions about onboarding, service flow and organization. If your question is missing, we are happy to advise you personally.

How quickly can support begin?

In many cases within 48 hours after the initial consultation.

Do you offer flexible booking options?

Yes, we offer weekly, monthly and custom packages.

Can family members receive updates?

Yes, relatives can receive regular updates and clear service overviews on request.

Is short-notice support possible?

Yes, depending on current capacity we can organize urgent support.

Additional notes

  • ✓ Service schedules can be adjusted flexibly.
  • ✓ Relatives can receive regular updates on request.
  • ✓ Short-notice support is possible depending on capacity.
FAQ support